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Frequently Asked Questions
Find answers to common questions about our products and services
How long does shipping take?
Standard shipping typically takes 5-7 business days. We also offer expedited shipping options at checkout for faster delivery. Orders are processed within 1-2 business days before being shipped out.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your package's journey. Tracking information is typically available within 24 hours of shipment.
How much is shipping?
USA shipping: Shipping is typically about $6! However, enjoy free shipping on us until 5/11!
Package says delivered but nowhere to be found?
We are not responsible once the tracking says delivered. Please reach out to the post office to report your package missing. Please message us for any questions as we would be happy to look up your package status. Please report your package missing to the following link: https://www.usps.com/help/claims.html
Is this your account?
We operate ONE IG account @livnwonder and ONE tiktok account @live.and.wonder, in addition to an Etsy shop @Livnwonder and Pinterest @Livnwonder. Please report and ignore any other impersonating accounts.
The option I want is out of stock, when will it be available again?
Our next restock will be soon! To limit shipping delays we do not accept orders that exceed our current stock, please be patient while we gather and pack your order with care!
Do you do freebies?
Freebies are worked into each order! As we can, we will pull extra freebies to pair with add-ons or to accommodate preferences dependent on stock availability. Freebies are not guaranteed.
Do you do giveaways?
Stay tuned on our social media pages for any pop-up giveaway opportunities!